Shipping Policy
Learn about our shipping methods, delivery times, and costs.
Shipping Policy
Welcome to FlexiBazar Quick Grocery. This Shipping Policy explains how orders are processed and delivered through FlexiBazar.
1. Delivery Areas
FlexiBazar currently delivers products within selected serviceable locations only. Delivery availability may vary depending on your location and store coverage.
2. Delivery Time
We aim to deliver orders as quickly as possible.
Estimated Delivery Time:
- Standard Delivery: 30 Minutes to 2 Hours
- Delivery timing may vary during:
- Peak hours
- Bad weather conditions
- Festivals and holidays
- Unexpected technical or operational issues
3. Shipping Charges
Shipping or delivery charges may vary based on:
- Order value
- Delivery distance
- Promotional offers
- Store policies
Applicable delivery charges will be displayed during checkout before payment confirmation.
4. Order Processing
Orders are processed immediately after confirmation. Once the order is packed and dispatched, cancellation may not be possible.
5. Delayed Deliveries
While we try to ensure timely delivery, delays may occur due to:
- Traffic conditions
- Weather issues
- High order volume
- Store availability
- Technical problems
FlexiBazar shall not be held responsible for delays caused by circumstances beyond our control.
6. Failed Delivery Attempts
Delivery may fail if:
- Customer is unavailable
- Incorrect delivery address provided
- Phone number is unreachable
In such cases, the order may be cancelled without refund for perishable or prepared items.
7. Damaged or Missing Products
If you receive:
- Damaged products
- Wrong items
- Missing products
Please contact our support team within 24 hours of delivery with photo proof for assistance.
8. Contact Information
For shipping or delivery related queries, contact us:
FlexiBazar Support Team
π FlexiBazar Official Website
π§ support@flexibazar.com
π +91-9142030018
9. Policy Changes
FlexiBazar reserves the right to modify this Shipping Policy at any time without prior notice.