Terms of Service

The rules and conditions for using our services.

Terms & Conditions

Welcome to FlexiBazar Quick Grocery. These Terms & Conditions govern your use of FlexiBazar, including our website, mobile applications, and services. By accessing or using our platform, you agree to comply with these terms.


1. Acceptance of Terms

By using FlexiBazar services, you confirm that:

  • You are at least 18 years old, or
  • You are using the platform under parental or legal guardian supervision.

If you do not agree with these terms, please do not use our services.


2. Services

FlexiBazar provides online grocery ordering and delivery services within selected serviceable areas. Product availability and delivery services may vary depending on location and store availability.


3. User Account

Users may be required to create an account to access certain services.

You are responsible for:

  • Maintaining account confidentiality
  • Providing accurate information
  • All activities conducted through your account

FlexiBazar reserves the right to suspend or terminate accounts for misuse or fraudulent activity.


4. Orders & Pricing

  • All prices displayed are subject to change without prior notice.
  • Product availability may change at any time.
  • Orders may be cancelled due to:
    • Product unavailability
    • Pricing errors
    • Technical issues
    • Suspected fraudulent activity

5. Payments

Payments can be made through available payment methods on the platform.

FlexiBazar uses third-party payment gateways and does not store complete debit/credit card details.


6. Delivery Policy

Delivery timelines are estimated and may vary due to:

  • Weather conditions
  • Traffic issues
  • High demand periods
  • Technical or operational problems

FlexiBazar is not liable for delays beyond reasonable control.


7. Cancellation & Refunds

Cancellation, return, and refund requests are governed by our Return & Refund Policy available on the platform.


8. Prohibited Activities

Users must not:

  • Use the platform for unlawful purposes
  • Attempt unauthorized access to systems
  • Disrupt platform functionality
  • Upload harmful or malicious content
  • Misuse promotional offers or referral programs

9. Intellectual Property

All content on FlexiBazar including:

  • Logos
  • Images
  • Designs
  • Text
  • Software

is the property of FlexiBazar and protected by applicable intellectual property laws.


10. Limitation of Liability

FlexiBazar shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Service interruptions
  • Delays caused by third parties or force majeure events

Use of the platform is at the user’s own risk.


11. Privacy

Your use of the platform is also governed by our Privacy Policy.


12. Third-Party Links

Our platform may contain links to third-party websites or services. FlexiBazar is not responsible for the content or practices of such third-party services.


13. Modifications to Terms

FlexiBazar reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the platform after updates constitutes acceptance of the revised terms.


14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.


15. Contact Us

For any questions regarding these Terms & Conditions, contact us:

FlexiBazar Support Team
🌐 FlexiBazar Official Website
πŸ“§ support@flexibazar.com
πŸ“ž +91-9142030018